Services

Planning, migration, training, customization, and support

Everything your library needs to launch on Koha on AWS — and keep running well after go-live.

Trusted by thousands of libraries worldwide

How these services support your launch

The Managed Services page covers the full guided route to Koha on AWS: planning, migration, training, setup, and support.

This page gives a closer look at the individual services libraries most often add.
Some libraries use self-service only. Others add migration, training, configuration, or consulting where they need extra help.

Services

KohaSupport can help with the following areas, either as part of a full launch or as targeted support.

Data Migration

Moving your existing catalog, patron records, and holdings into Koha — with validation to catch problems before you go live.

  • Data mapping and format conversion
  • MARC record conversion and validation
  • Patron data import with integrity checks
  • Authority records and holdings
  • Testing, validation, and go-live support

How libraries usually use this: Often included as part of a managed services engagement. Also available as a focused migration service.
How pricing is worked out: Planned around data volume and complexity

Staff Training & Onboarding

Structured training designed for your library's workflows — so staff feel confident with Koha's features from day one.

  • Live online training sessions
  • Custom curriculum for your workflows
  • Circulation and patron services training
  • Cataloging and administration modules
  • Ongoing education and refresher sessions

How libraries usually use this: Included in managed services engagements or booked as dedicated training.
How pricing is worked out: Per session or training plan

Configuration & Branding

Koha configuration tailored to your library's workflows — plus OPAC branding to give your patrons a more polished and institution-appropriate experience.

  • Koha system preferences configured for your workflows
  • OPAC branding and basic customisation
  • Email templates and patron notifications
  • Report setup for common library statistics

How libraries usually use this: Available during launch work or as targeted improvement work.
How pricing is worked out: Planned around the work your library needs

Consulting for self-managed libraries

For libraries managing their own Koha deployments who need on-demand help — setup questions, troubleshooting, or best-practice guidance.

  • On-demand consulting sessions
  • Setup and configuration guidance
  • Troubleshooting and problem-solving
  • Best-practice recommendations

How libraries usually use this: For self-managed libraries that want expert help when needed.
How pricing is worked out: Booked by session

Not sure what kind of help you need?

Book a short call and we can recommend the right mix of services for your library.

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Why your library works with KohaSupport

Library-first implementation

Deployment and configuration designed for library workflows — with attention to cataloging, circulation, patron management, and reporting.

Your infrastructure, your ownership

Koha runs in your AWS account. Full visibility of costs and infrastructure. No vendor lock-in — transition to self-management anytime.

Clear path from trial to launch

Whether you start self-service, with a Free Tier pilot, or Managed Services, KohaSupport can help you launch live with confidence.

Koha and cloud expertise

Deep knowledge of both Koha and cloud hosting, ensuring deployments that meet library and institutional requirements.

KohaSupport services are available through AWS Marketplace for streamlined institutional procurement. Private offers available for larger institutions.

Ready to launch on Koha on AWS?

Book a consultation to discuss your library's needs