Symphony from SirsiDynix is one of the most widely-deployed library systems globally, especially in large public and academic libraries. Koha, as the leading open-source ILS, offers a compelling alternative. This comparison examines both systems to help libraries make informed decisions.
Quick Comparison Table
| Aspect | Koha | Symphony |
|---|---|---|
| Licensing | Open source (GPL) | Proprietary |
| Initial Cost | $0 (software) | $30K-$150K+ |
| Annual Costs | $10K-$50K (support) | $20K-$150K+ (maintenance) |
| Vendor | Community + support companies | SirsiDynix |
| Installation | Self-hosted or cloud | Typically SirsiDynix-hosted |
| Customization | Highly customizable | Limited without vendor services |
| Market Share | Growing (5,000+ libraries) | Large (23,000+ libraries) |
| Best For | Cost-conscious, flexible needs | Established workflows, vendor reliance |
Feature Comparison
Core Modules
Both systems include:
- Cataloging (MARC21, Z39.50, authority control)
- Circulation (loans, holds, fines)
- OPAC (public catalog)
- Acquisitions
- Serials management
- Reporting
Symphony advantages:
- Enterprise Discovery (EDS) integration
- BLUEcloud suite (mobile apps, analytics)
- Decades of refinement
Koha advantages:
- More frequent updates (quarterly releases)
- Plugin ecosystem for extending functionality
- Complete control over customization
User Interface
Symphony:
- Windows-based WorkFlows client (older) OR
- Web-based StaffWeb
- eLibrary OPAC (dated) OR
- Enterprise Portal (modern)
Koha:
- Fully web-based staff interface
- Modern, responsive OPAC
- Single technology stack (easier to maintain)
Winner: Koha - More modern, unified interface
Cost Breakdown (25,000-patron Public Library)
Symphony 5-Year Total: ~$500,000
- Initial license & implementation: $100,000
- Annual maintenance (20% of license): $20,000 × 5 = $100,000
- Annual hosting/support: $60,000 × 5 = $300,000
Koha 5-Year Total: ~$200,000
- Migration & implementation: $25,000
- Annual support/hosting: $35,000 × 5 = $175,000
Potential Savings: ~$300,000 over 5 years
Strengths and Weaknesses
Symphony Strengths
✅ Proven in very large libraries
✅ Strong vendor support and training
✅ Integrated discovery layer
✅ Mature feature set
✅ Single point of contact
Symphony Weaknesses
❌ High cost
❌ Vendor lock-in
❌ Customization requires expensive professional services
❌ Slower release cycle
❌ Dated interfaces (unless using newer modules)
Koha Strengths
✅ No licensing fees
✅ Active global community
✅ Full customization freedom
✅ Modern web-based architecture
✅ Frequent updates and improvements
✅ Multiple support vendor options
Koha Weaknesses
❌ Requires selecting and managing support vendor
❌ Smaller user base in North America
❌ Self-hosted requires IT resources (or use hosting)
Migration Considerations
From Symphony to Koha
Typical Migration Process:
- Data analysis and planning (4-8 weeks)
- Data extraction from Symphony
- Data transformation to Koha format
- Test migration and validation
- Staff training
- Go-live with parallel operations
- Final cutover
Timeline: 3-6 months
Cost: $15,000-$40,000 depending on complexity
Data Migrated:
- Bibliographic records
- Item/holding records
- Patron accounts
- Circulation history
- Fines and fees
- Vendor and order data
When to Choose Koha
✅ Seeking significant cost savings
✅ Want full control over your system
✅ Value open-source principles
✅ Have IT staff or support vendor
✅ Want faster feature development
✅ Need extensive customization
When to Choose/Keep Symphony
✅ Already heavily invested in SirsiDynix ecosystem
✅ Part of large consortium on Symphony
✅ Limited IT resources, prefer full vendor management
✅ Require Symphony-specific integrations
✅ Risk-averse organization preferring established vendors
Performance and Scale
Symphony:
- Proven to handle 10+ million bibliographic records
- Optimized for very large multi-branch systems
- Requires robust hardware
Koha:
- Successfully deployed in libraries with millions of records
- Scales well with proper configuration
- Lower hardware requirements
Verdict: Both handle large libraries effectively.
Conclusion
The choice between Koha and Symphony often comes down to philosophy and budget:
Symphony is a mature, feature-rich proprietary system backed by a major vendor—but at significant cost with limited flexibility.
Koha offers comparable functionality with lower costs, greater customization freedom, and modern architecture—but requires selecting support vendors and embracing open-source.
For most libraries, especially those facing budget pressures, Koha’s cost savings (often 50-70% over 5 years) make it a compelling alternative to Symphony. The funds saved can be redirected to collections, programs, and staffing.
Considering migrating from Symphony to Koha? We specialize in Symphony-to-Koha migrations, providing full implementation and ongoing support. Contact us for a free consultation and cost analysis.
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